This Privacy Policy explains how Tania Crawford LLC, which runs Tania Crawford Education ("we," "us," "our"), collects, uses, and protects the information you share with us through taniacrawfordedu.com.
When you join our waitlist, apply for a retreat, or send us a message through this site, we collect the information you provide directly, which may include:
When you buy a seat: billing name, address, email, phone; business name, dietary needs, no-photos choice (optional); that you confirmed eligibility and agreed to the ticket terms; a record that you agreed to the ticket terms: the time, your IP address and your browser; for The Duo, each friend's email so we can send their private link.
How you found us: if you arrive through a tracked link, we save which link and attach it to your reservation or order.
Payments: Payments are processed by WooPayments, which is powered by Stripe. Your card details go straight to Stripe; we never see or store your full card number. If you choose Klarna, Klarna handles your payment under its own privacy notice. If you use Link, Apple Pay, Google Pay or Amazon Pay, that provider's privacy terms also apply.
We use the information you provide to:
We do not sell, rent, or trade your personal information. We share it only with the companies that help us run our classes and this site, and only for that purpose: GoHighLevel, our customer database and email tool (your name, email, phone, Instagram, class city, booking status, and how you found us); WooPayments and Stripe, and Klarna if you choose it, to process payments and prevent fraud; Google Workspace, for our email; Kinsta, which hosts this website and sends our website emails.
We use a small number of cookies: tcedu_utm (ours, 30 days): set only if you arrive through a tracked link; it remembers which link brought you. WooCommerce cookies (checkout pages, 30 minutes to 2 days): keep your seat in your cart and record how you reached checkout. Stripe cookies (checkout pages, up to 1 year): keep payments secure and spot fraud. We don't use Google Analytics or advertising pixels on this site today. If we add them, we'll update this page first.
We keep order records as long as we need them for taxes and accounting. We keep waitlist and reservation details until you ask us to delete them.
We take reasonable steps to protect the information you share with us. No method of transmission over the internet is 100% secure, but we work to safeguard your data against unauthorized access.
You can ask us to review, update, or delete the information we hold about you at any time. Email hello@taniacrawfordedu.com. We may need to keep order records we're required to keep for taxes.
This site is intended for adults working in or entering the professional hairstyling industry. We do not knowingly collect information from children under 16.
We may update this Privacy Policy from time to time. The effective date at the top of this page will always reflect the most recent revision.
Questions about this policy? Email hello@taniacrawfordedu.com or reach out through our Contact page.